Answers to all your Noble questions

What is Noble?

Noble is a new, secure 3rd party company that shows you which customers of a platform you're interested you know, so you can chat with people you trust for a 'word of mouth' recommendation. Instead of companies telling you what to think about their product, now you have the power to find out yourself.

How does Noble work?

Noble cross references your contacts (e.g., LinkedIn connections, Slack/Discord groups, etc.) with a customer list from the seller so we can show you which customers you know. Once you see which users you know, you can email them or send a message via LinkedIn to ask any questions you may have.

Why do I need to log in with my LinkedIn credentials?

Noble uses LinkedIn’s secure authentication to understand who you are so we can customize your results. We only use this to identify you, and your credentials are not stored or used in any other way.

Why do I need to accept an invite from a Noble employee?

In some circumstances, you won't be connected with someone in the Noble network and we will be unable to see your LinkedIn connections. In this case, a Noble team member needs to be connected to you. By accepting the invite, we can then cross reference your connections with a list of customers to show you which customers you know.

As a Noble customer, is it ok for me to share our customer list?

Noble is not unlike other B2B platforms like UserGems or Crossbeam that require a customer list from you. When Noble connects prospects with your happy customers they know, we are only leveraging existing 1st degree, direct connections - people your customers are already connected to and expect to hear from.

In our experience, most company's terms of use and privacy policies do not prevent them from sharing customer lists with services like Noble. Your customer list is your property. And with Noble, you curate your customer list and can use all customers, happy customers, or just reference customers. So, if there are some customers you believe should be opted out, you can do that before you submit the list.

And finally, you can always let your customers know you are going to be using Noble, and allow them to opt-out of the experience.

If you have any specific questions about this, please let us know and we'll be happy to answer them.

What information of mine is shared and with whom?

As a trusted 3rd party, no identifiable information is shared with the seller or any other entities. Sellers can request the company name and title of users to ensure that competitors are not taking advantage of Noble to poach the seller’s customers.